About Us

our-brands.jpgCottons R Us & Discount Duos carry the largest selection of name brand undergarments at affordable prices. Hanes, Champion, Bali, Maidenform, Just My Size, Playtex, Duofold by Champion, L’eggs, Hanes Hosiery, Flexees, Lilyette and more, undergarments and athletic wear for the entire family!

At CottonsRUs.com, (previously DiscountDuos.com) our company mission is to provide consumers with quality products of any style or budget at affordable prices. Enjoy risk free shopping and free shipping everyday on every product. This commitment is the foundation of everything we offer and is the primary reason we have built such a loyal customer base. Our business was built by professionals with over 50 years in the home services industries, so you can buy with the assurance that our selection is the most complete and most competitive fashion forward assortment available.

We provide our customers an engaging shopping experience characterized by a diverse, ever-changing merchandise selection at surprisingly attractive and affordable prices. Your online experience with us will provide an unique combination of style and value that has led to our emergence as one of the leaders in home décor and has enabled us to develop a strong customer loyalty.

Our growth has been fueled by 4 simple principles: good products, good service, good value, and the strength of our customers that are looking for quality products at affordable prices.

6 Simple Reasons to Buy from Cottons R Us:

  • VALUE - Compare our prices and see!
  • QUALITY - Our Manufacturing Partners are the best in the business.
  • CHOICE - We have thousands of products to choose from.
  • CONVENIENCE - Never leave home. Find it fast searching and fast checkout.
  • SERVICE - Convenient, well-organized - online - and available 24/7!!
  • GUARANTEED SATISFACTION - Backed by top Manufacturers' Warranties.

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  • CottonsRUs.com? Who are we?

CottonsRUs.com is an online retail division of Cottons R Us, LLC. Cottons R Us, LLC develops and maintains superb relations in the clothing industry and expanding to other industries.

  • Who can use www.CottonsRUs.com?

CottonsRUs.com is a Business to Consumer website. Our website is available only to consumers throughout the United States (48 contiguous States).

  • Where are you located and how will you deliver product to my location?

CottonsRUs.com is headquartered in Indian Trail, NC. Our contractual relationship with our vendors allows us to ship directly from their facilities to any address within the United States (48 Contiguous States).

 

  • Is it safe to order online through the site?

Yes, it is very safe and we have taken numerous steps to protect the privacy of your information. All credit card information is encrypted prior to transmission over a secure socket layer (SSL). We do not store credit card information on our site.

 

  • How are shipping costs calculated?

The products are shipped directly by the vendors, unless they are warehoused on our premises. Depending on the vendor, the products are shipped either by FedEx Ground, UPS Ground, USPS or another private carrier. We offer FREE shipping on all of our products. Please review our Shipping Policy in greater detail.

 

  • Will my order be shipped in full? What will happen if we are not able to fill the order in full?

We have products from many different manufacturers and distributors. Not all manufacturers and distributor inventory is updated daily. There is no way for us, to guarantee full shipment on all orders. If any product is out of stock, we will issue a credit for that product. We can't guarantee full shipment all the time.

 

  • How do I search the catalog?

The menu bars on the left and right will help you navigate through the site. You will be able to search the products by Category, Manufacturer name or by Keyword. Our advanced search feature will let you search for a specific product. Your keyword will be searched in UPC code, title, manufacturer name and also in the detailed description of the product.

 

  • What credit cards do you accept?

We accept Visa, Master Card, Discover and American Express. We don't accept COD.

 

  • What is the Return Policy?

We offer a 14 day return policy on all items. Please review our Return Policy in greater detail.

 

  • What happens if the product I ordered is out-of-stock?

If the product you ordered is out-of-stock, a refund will be issued to you for that product. We are unable to ship back ordered products. The order must be resubmitted at a future date.

 

  • What is the difference between “Add to Cart” and “Wish List”

“Add to cart” allows you to add products to the cart for checkout. Products you want to order on a regular basis can be added to “Wish List” and later moved to the cart. This is a much faster way to place your order, than repeatedly going through all the products. Products added to the Cart may be deleted on a regular basis, for maintenance purposes.

 

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